Perception is reality
How prospective clients perceive you will impact whether they choose to retain you as their attorney. In today's digital world, most prospective clients will turn to online research as the first step in identifying attorneys who may be able to help them with their legal problems. It is no secret that the ratings, reviews, and testimonials prospective clients find online about you and your firm will go a long way in persuading them to contact you.
Consistent glowing reviews can mean the difference between a growing law practive and a stagnant one. A single unfavorable review could drive away millions of dollars worth of new cases.
Euttopia's reputation management services help attorneys and law firms manage their online reputations and ensure that they are putting their best foot forward to prospective clients.
Our reputation management services include
Establishing programs to collect online reviews and testimonials from satisfied clients.
Monitoring review websites to ensure that reviews are accurate and from previous clients.
Resolving clients' issues to help convert negative to positive reviews.
Building systems within law firms to ensure that clients' problems are resolved quickly before they rise to the level of compelling a client to leave an unfavorable review.